Introduction

This document sets out the Terms and Conditions by which nJoyArt Limited (nJoyArt) agrees to provide services, including supply of products, to you.

Services - include but are not limited to Painting Sessions (online and in-person), Private hire events (including parties, charitable and corporate), Promotional Events and any event that involves nJoyArt providing a service to you.

Products – include items which are offered by nJoyArt through our e-store or available to purchase in-person and at events.

The current version of this document can be found on our Website. It is your responsibility to familiarise yourself with them before you book or purchase any of our services.

We reserve the right to modify, cancel or append to these Terms and Conditions at any time.

Bookings

Online Sessions Bookings made on the nJoyArt e-store are instantly reserved, subject to payment completion.

Joining instructions are sent by email.

Bookings made using the form on our website, by email or by phone, are not reserved until payment method is agreed with us and your place subsequently confirmed by email.

You will be expected to be appropriately prepared for online sessions, as detailed in TheArtRoom section of our website

In-Person Sessions When bookings are made for in-person sessions or any other event or service provided by nJoyArt, payment is due at the time of booking unless otherwise agreed.

Private hire Enquiries for a private event are accepted by email, phone or through the contact page on our website. We will discuss and agree arrangements and fee with you.

A deposit of up to 30% of the event fee will be required to secure the booking. This will be subject to the Cancellation, Returns & Refunds policy further in this document.

We reserve the right to refuse any event booking without reason.

Age Restrictions Unless otherwise specified our events are developed and intended for adults aged 18+

However, we are happy to welcome families and younger guests that have a desire to take part, on the assumption that they are supervised and can behave appropriately.

nJoyArt events that are aimed at younger audiences are subject to the same conditions:

  • Younger guests aged less than 18 years (minors) must be accompanied by an adult. They are wholly and completely the responsibility of the accompanying adult, who must be in attendance for the duration of the event and ensure they, and their charge, behave in a manner suitable for the environment and activities being undertaken.
  • We accept no responsibility or liability whatsoever for minors attending our events, or for any exposure to content or environments considered inappropriate to their age.

Exclusion We do our best to accommodate all individuals. However, we reserve the right to exclude anyone if their behaviour is disruptive or unacceptable for any reason. Our decision on exclusions is final.

Copyright nJoyArt paintings are Copyright nJoyArt Limited.

nJoyArt grants permission for guests to reproduce their own version of the subject painting at our guided sessions.

Permission extends to the individual private sale or limited recreation of specific works for private use. It is strictly forbidden to use nJoyArt paintings for delivering similar guided sessions to those run by nJoyArt, or for the purpose of commercial gain.

No digital reproduction of nJoyArt demonstrations is permitted for public use or commercial gain without the express permission of nJoyArt. This includes prints and digital copies in any form.

Audio/Visual We may take photographs (including screenshots and video footage) to document and promote nJoyArt. The images may be made public on a variety media and platforms.

Your acceptance is assumed unless you let us know otherwise.

Opt-in / Opt-out In providing your contact information for the purpose of making a booking or attendance at an event, you accept that we may use that information to contact you regarding the event booking and future promotional communication relating to similar nJoyArt activities.

You can opt out of this at any time by contacting us through our contact page or via the link on an email received.

Online Sessions

nJoyArt uses Zoom video conferencing software to deliver its online sessions.

By accepting the Zoom meeting ID and joining the meeting, you agree to the terms set out as follows:

The Zoom meeting ID and information relating to the session is confidential and must not be shared for use with anyone other than who it was designated to.

All guests are required to have video and audio connection.

Younger guests (under 18 years) are welcome to attend the online session, as long as they are supervised by an adult who is also available for the duration of the session.

Guests are expected to connect to the Zoom session by, or in advance of the publicised start time (Zoom will be active up to 15 minutes prior to start time)

If you are late, know you are going to be late, or unable to attend at the last minute, please let us know as far as you are reasonably able.

Once the painting demonstration has started (usually within 15 minutes of the start time) we reserve the right to prevent further guests entering the session.

Digital recording nJoyArt does not routinely record the Zoom sessions, so that we can keep them personalised and comfortable to attend.

  • we may take photographs (including screenshots and video ‘snippets’) to document and promote nJoyArt. The images may be made public on a variety media and platforms.
  • Your permission is assumed unless you let us know otherwise.
  • Some Zoom facilities will be disabled for guests. This includes but is not limited to the record and screen share functions.
  • Guests are encouraged to send and share photographs of their painting with nJoyArt and friends for the purpose of promoting nJoyArt activities.
  • Strictly no reproduction of the Zoom session demonstration is permitted for public use or financial gain.
  • Guests are asked to use the mute facility when necessary, to prevent disturbance to other guests from background environments including noise disturbance and others in the room.
  • nJoyArt reserves the right to mute a guest’s audio if deemed necessary for any reason.

When you book and attend an event or receive a service from nJoyArt, either in-person or online, you signify your agreement to these Terms and Conditions.

Cancellations, Returns & Refunds

Events You may cancel your booking at any time for any reason by contacting us by email or through our website contact page.

If you cancel your place more than 24 hours before the event is due to start, you can choose to

  • move your booking to an alternative event, subject to places being available and fee payment/refund adjustment
  • Receive a full refund.

If you cancel less than 24 hours before an event of if you miss a session for any reason, without notice, you will forfeit the full fee.

If nJoyArt needs to cancel an event for any reason, we will do our best to schedule an alternative date. If this is not possible or you are then unable to attend, you will be offered a full refund (subject to the Cancellation & Refund conditions herein).

We reserve the right to change, remove or substitute any part or parts of any event as described in promotional material, or in other information published by us, or on our behalf, relating to the event. In the event of such a change, we will have no liability to refund any part of any fee paid.

Products All returns must be approved by us before any items are sent. We reserve the right to refuse returns if not adhered to.

Products that are purchased from us, but no longer required or wanted can be returned for a refund. They must be in their original saleable condition, unopened and in original packaging. Postage is the responsibility of the customer and should use a comparable service to that used to deliver the items to you.

Upon receipt, the items will be inspected. Where accepted, a full refund, less postage costs, will be issued. If the products are found not to be in original condition, we will contact you to advise a resolution. This could result in a reduced refund, restock fee or no refund.

If you consider a product to be faulty, or you have a complaint, you are required in the first instance, to contact nJoyArt via email or through the contact page on our website, to discuss.

We will evaluate your observations and aim to resolve any such issues with reasonable consideration and agreement.

Your statutory rights are unaffected.

Disclaimer

nJoyArt assumes no responsibility or liability for

  • Loss or damage suffered or caused to any person or person’s possessions as a result of the use or misuse of any art materials.
  • Stains on clothing/materials (Acrylic paint stains fabric!).
  • Adverse skin reactions resulting from the use of materials during the session.

nJoyArt provides (at in-person events) and advises the use of aprons. Other protective equipment can be used as appropriate at your discretion and full responsibility.

We do not accept responsibility for any loss or expense due to circumstances beyond our control, including, but not limited to, delays in public transport, weather, quarantine, sickness, industrial action, terrorism, fire etc

Personal Information

We comply with the legal requirements for storage and handling of your personal information, including adhering to GDPR. This is covered by our Privacy Policy available on our website.